Contact Information

For additional assistance, choose from the following:

• Company Website
• Follett Community
• Ask Ms. MARC
• Enhancement Requests

Customer service

For ordering and billing/payment issues:

Email  softwarecs@follettsoftware.com

Phone support  800.323.3397 + Option 1

Technical support

For technical product issues, including how-to procedures and error reporting:

Destiny email  techsupport@follettsoftware.com

Destiny International email  internationalsupport@follettsoftware.com

Phone support  800.323.3397 + Option 2

NEW! Chat with a Tech Support specialist.

Business Hours: M-F, 6am-6pm CST | (Holiday Hours 12/22-1/2: 7am-4pm CST)